Privacy Policy

Last updated: [INSERT DATE]

1. Scope

This policy explains what personal information eFilings Bharat collects, why we collect it, how we use and protect it, and what rights you have. It applies to efilingsbharat.com and to clients engaging our filing and compliance services.

2. Information we collect

Information you give us

• Contact details — name, phone number, email address, business name, submitted via our callback form, WhatsApp, phone or email.
• Service information — the service you are enquiring about and any notes you provide.
• Engagement documents — where you engage us, identity and business documents necessary for the filing (for example PAN, Aadhaar, address proof, incorporation documents, financial data). [CONFIRM the exact document categories you collect.]

Information collected automatically

[CONFIRM whether you use analytics, advertising pixels or cookies. If you add Google Analytics, Meta Pixel or similar, they must be disclosed here and a cookie notice may be required.] As currently published, this website does not set marketing or analytics cookies.

3. How we use your information

• To respond to your enquiry and contact you about the service you requested.
• To prepare, review and submit filings with the relevant authorities on your instruction.
• To send deadline reminders and status updates relating to your engagement.
• To raise invoices and maintain accounting records.
• To comply with our own legal, regulatory and record-keeping obligations.

4. Sharing your information

We share personal information only where necessary:

• Government portals and authorities — MCA, GSTN, Income Tax Department, Trade Marks Registry, DGFT, FSSAI and similar, as required to complete your filing.
• Professional partners — where a filing requires certification or attestation by a practising professional or an accredited certification body.
• Service providers — [LIST any hosting, email, form or payment providers you use, e.g. Netlify, Zoho Mail, payment gateway].
• Where required by law — in response to a valid legal request.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

5. Data security

Documents are shared over encrypted channels, access is restricted to the team assigned to your engagement, and our website is served over HTTPS. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. How long we keep your data

We retain engagement records for [INSERT RETENTION PERIOD], or longer where a statutory record-keeping obligation applies. Enquiries that do not convert to an engagement are retained for [INSERT PERIOD] and then deleted.

7. Your rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request access to your personal data, correction of inaccurate data, erasure, or withdrawal of consent. To make a request, contact us using the details below. We may need to verify your identity first.

[LEGAL REVIEW REQUIRED: obligations under the DPDP Act, 2023 — including consent notices, grievance officer appointment, and breach reporting — should be confirmed for your business.]

8. Grievance contact

Grievance Officer: [INSERT NAME] · [INSERT EMAIL] · [INSERT RESPONSE TIMEFRAME]

9. Children

Our services are directed at businesses and adults. We do not knowingly collect personal information from children.

10. Changes

We may update this policy. Material changes will be reflected in the "last updated" date above.